Before you book
You don’t need a GP referral to see me — you can book directly via Halaxy. Referrals are only required for specific schemes (Medicare EPC plans, DVA, some WorkCover claims). If you’re unsure whether to come at all, send a quick enquiry through the contact page and I’ll let you know whether I’m the right fit for your problem.
Booking
The Halaxy booking page lets you pick a time that works (Wednesdays, 3:00–7:30pm) and confirms instantly. Initial consultations are 45 minutes — longer than the typical 30 minutes elsewhere — because the first session needs time for a thorough history, full physical examination, and a clear treatment plan.
If you have private health insurance, HICAPS is set up so you can claim the rebate on the spot at the time of consult. You’ll only pay the gap.
What to bring
- Comfortable training clothes — shorts and a t-shirt are ideal, so I can examine the joint involved
- Football boots or sport-specific footwear if your injury is sport-related and we’re likely to test movement
- Any relevant scans or specialist reports — X-ray, MRI, ultrasound, surgical notes
- Your private health card if claiming, or your scheme details (DVA card, WorkCover claim number, NDIS plan)
Arriving at the clinic
The clinic is at 1 Cribb Rd, Brendale — at the top fields of Moreton City Excelsior, easily reachable from Strathpine, Albany Creek, Bray Park, Lawnton, and Eatons Hill. There’s free on-site parking.
Aim to arrive five minutes early so we can start on time.
The consultation itself
Subjective history (10–15 minutes)
We’ll start with a thorough conversation about what’s going on: when the pain or injury started, what makes it better or worse, how it’s affecting your training or daily life, what you’ve tried so far, and what your goals are. The history is often the single most useful diagnostic tool — we won’t rush it.
Physical examination (15–20 minutes)
This includes movement testing, strength testing, special clinical tests for the joint or area involved, and assessment of any related joints (e.g. hip and ankle for a knee complaint). For sports patients, I may include some sport-specific or load-related testing.
Diagnosis and explanation (5–10 minutes)
I’ll explain what I think is going on, in plain language and on a whiteboard if helpful. You’ll leave knowing exactly what the issue is, what’s likely driving it, and what the realistic timeline for recovery looks like.
Treatment and plan (10–15 minutes)
If hands-on treatment is indicated, we’ll start it. I’ll prescribe a tailored exercise program targeting the specific issue, and we’ll discuss any training modifications, work modifications, or scheme paperwork that’s needed.
What happens after
You’ll leave with:
- A clear diagnosis
- A written or emailed exercise program
- Specific guidance on training, work, or activity modifications
- A realistic timeline for recovery and the next milestones
- A booking for follow-up if needed (most acute injuries need 4–8 follow-ups; persistent issues may need fewer; one-off assessments are also fine)
Common questions answered
How long until I feel better?
Depends entirely on the injury. Acute strains typically improve over 2–6 weeks. Post-op rehabs run 3–12 months. Persistent pain conditions may take longer. I’ll give you a realistic timeline at the first appointment.
Will I need ongoing treatment forever?
No. The aim is to give you the tools to manage things independently. Most patients are discharged once they’ve hit their goals; some athletes book occasional check-ins for performance maintenance.
Can I bring a family member or partner?
Absolutely. Children should be accompanied by a parent or guardian. For adult patients with complex problems, having someone with you to remember the explanation often helps.
What if I need to cancel or reschedule?
Use the Halaxy link from your booking confirmation email, or email me directly at info@nathanyoonphysio.com.au. As much notice as possible is appreciated so the slot can go to someone else.